PAIA & POPI Manual

Prepared in accordance with the Promotion of Access to Information Act (PAIA) and the Protection of Personal Information Act (POPIA)

1. Company Details

Company Name: M28 Group (Pty) Ltd
Email: info@m28group.co.za

2. Introduction

This manual provides an outline of the types of records held by M28 Group and explains how access requests may be submitted in terms of PAIA. It also describes how personal information is processed and protected under POPIA.

3. Guide of the Information Regulator

The Information Regulator of South Africa provides guidance on PAIA compliance and access to information rights.

4. Records Available

5. Processing of Personal Information

M28 Group processes personal information lawfully, securely, and only for legitimate business purposes including service delivery, support, procurement, and compliance obligations.